Retours & Refunds
Hassle-free returns within 30 jours of purchase.
30-Day Retours
Return any unused item within 30 jours of purchase for a full refund or exchange.
Processus simple
Contact our Client service team to initiate a return. We'll guide you through the process.
Remboursements rapides
Refunds processed within 5-7 business days after we receive and inspect vos return.
Comment retourner
Contact Client Service
Reach out via WhatsApp or email with your order Chiffre and reason for return.
Obtenir une autorisation de retour
Our team will review vos request and provide return instructions within 24 hours.
Package vos Item
Place the unused item in its original packaging along with Tout accessories.
Ship vos Return
Send the package to the provided Adresses using a trackable Livraison method.
Receive vos remboursement
Once received and inspected, we'll process vos remboursement within 5-7 business days.
Articles retournables
- Unused Produits in original packaging
- Articles défectueux ou endommagés
- Articles incorrects reçus
- Unopened tatouage machines and équipement
Articles non retournables
- ✗Cartouches utilisées ou ouvertes (raisons d'hygiène)
- ✗Articles personnalisés
- ✗Articles sans embToutage d'origine
- ✗Returns after 30 jours
- ✗Articles endommagés par une mauvaise utilisation
Besoin d'aide pour un retour ?
Our Client support is available 09:00am to 18:00pm Monday to Saturday (GMT+8).